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SwitchPowerFail_Alert - 集群交换机 AutoSupport 消息

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适用于

  • ONTAP 9
  • 集群网络交换机
  • NetApp 集群交换机
  • 运行状况监控器进程 cshm 的 Call home:SwitchPowerFail_Alert

事件摘要

当集群交换机运行状态读取为失败、缺失或未运行时,会发送 SwitchPowerFail_Alert

验证

AutoSupport 消息

HA Group Notification (Health Monitor process cshm: SwitchPowerFail_Alert[Swtich Name/PowerSupply-1]) ALERT

EMS 日志
  • event log show -severity * -message-name callhome*

[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm SwitchPowerFail_Alert[Switch Name/PowerSupply-1].

  • event log show -severity * -message-name hm.alert.raised*

[netapp-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerFail_Alert , Alerting Resource = switch name/PowerSupply raised by monitor cluster-switch

命令行
  • system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchPowerFail_Alert

            Node: Reporting Node Name
          Monitor: cluster-switch
       Class of Alert: SwitchPowerFail_Alert
     Severity of Alert: Major
       Probable Cause: Power_supply_failure
Probable Cause Description: "$(cluster_switch_power.psu-name)" on switch "$(cluster_switch_power.device)" is missing or is not operational.
      Possible Effect: Power supply redundancy on switch "$(cluster_switch_power.device)" might be lost.
     Corrective Actions: 1) Ensure that the power supply units supplying power to the switch are turned on.
               2) Ensure that the power cord is securely connected to the power supply of the switch.

解决方法

  1. 验证维护是否正在进行或是否在 AutoSupport 呼叫总部时间戳期间安排。
  2. 验证数据中心内是否存在电源问题。
  3. 验证电源是否正在从配电装置 (PDU) 接收电源
  4. 验证电源安装正确且没有松动。
    1. 通过拔下并重新连接来重新拔插电源线
  5. 如果可能,请重新拔插受影响的电源。

 

如果确认有缺陷,请更换电源:

  • 对于 Broadcom 交换机,请联系 Broadcom 以获得帮助
  • 对于 Cisco 交换机,请联系 Cisco 以获得帮助
  • 对于 NVIDIA 交换机,请联系 NVIDIA 以获得帮助
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