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由于机箱风扇故障,报告了 CriticalFanXFruFaultAlert - 传感器报告严重

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适用于

  • ONTAP 9
  • 机箱风扇

问题

  • 事件日志中报告风扇模块的以下错误:

[Node1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan2_2 (failed)
[Node1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan2_2

[Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: One fan has failed: SysFan2 F2.
[Node1: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFan2FruFaultAlert , Alerting Resource = 021XXXXXXXX882 raised by monitor chassis
[Node1: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFan2FruFaultAlert[021XXXXXXXX882].

  • autosupport 的 SP-LATEST-IPMI 部分显示受影响风扇的关键状态:

======================================
hsamcmd --fault-show-all
===============================
tag  origin  fld            fault reason                   count  time
---- ------- ----           -------------                   ------ -----
1   0x5   /chassis-1/fan-2    ipmi Fan2_Speed2 lower non-critical        1    Tue May  9 19:20:38 2023
2   0x5   /chassis-1/fan-2    ipmi Fan2_Speed2 lower critical         1    Tue May  9 19:20:38 2023

FAN2:

Fan2_Status    | 0x0     | discrete   | Ready    | na     | na     | na     | na
Fan2_Current    | 6.150    | Amps     | ok      | 0.000    | 0.500    | 10.000   | 12.000
Fan2_Speed1    | 8300.000   | RPM     | ok      | 1000.000  | 1250.000  | 9750.000  | 10000.000
Fan2_Speed2   | 0.000    | RPM     | cr      | 1000.000  | 1250.000  | 9750.000  | 10000.000
Fan2_Speed3    | 8300.000   | RPM     | ok      | 1000.000  | 1250.000  | 9750.000  | 10000.000  
Fan2_Speed4    | 8250.000   | RPM     | ok      | 1000.000  | 1250.000  | 9750.000  | 10000.000

Fan1_1       | 70h | ok  | 29.1 | 9000 RPM
Fan2_1      | 71h | lcr | 29.2 | 0 RPM
Fan3_1       | 72h | ok  | 29.3 | 9000 RPM
Fan4_1       | 73h | ok  | 29.4 | 9000 RPM
Fan1_2       | 74h | ok  | 29.1 | 9100 RPM
Fan2_2       | 75h | ok  | 29.2 | 9000 RPM
Fan3_2       | 76h | ok  | 29.3 | 9000 RPM
Fan4_2       | 77h | ok  | 29.4 | 9000 RPM

原因

故障风扇模块

解决方案

The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

合作伙伴备注

partnerNotes_text

内部参考

更换有故障的风扇模块。

 

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