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在固件更新失败后定期出现 CriticalFanFruFaultAlert 警报

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ontap-9
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hw
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适用于

  • ONTAP 9
  • AFF-A400 / FAS8300 / FAS8700
  • BMC 13.11

问题描述

FAN Fru 错误由一个控制器报告,在下面的示例中,节点 2:
  • 事件日志中看到的警报:
    Tue Sep 02 09:09:51 +0200 [cluster1-02: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFanFruFaultAlert , Alerting Resource = 042352004520 raised by monitor chassis
    Tue Sep 02 09:09:51 +0200 [cluster1-02: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFanFruFaultAlert , Alerting Resource = 042352004524 raised by monitor chassis
     
  • system service processor show 命令显示其中一个节点 BMC 位于以下固件版本。Node      Type Status    Configured  Version  IP Address
    ------------- ---- ----------- ------------ --------- -------------------------
    cluster1-01  -   unknown   -      13.11     -
    cluster1-02  -   unknown   -       13.12     -
    2 entries were displayed.
     
  • 调查 EMS,观察到失败的固件更新:
    Tue Sep 02 08:43:54 +0200 [cluster1-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 13.11P1 to 13.12 has been triggered.'}
    Tue Sep 02 08:59:24 +0200 [cluster1-01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'BMC update - BMC Firmware update timed out.'}
    Tue Sep 02 08:59:24 +0200 [cluster1-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
    Tue Sep 02 09:18:08 +0200 [cluster1-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP Firmware network auto-update could not be scheduled.
     
  • Platform-Sensors 在通过 Active IQ 数字顾问的 AutoSupport 中,显示 FAN 报告为禁用:

传感器名称

传感器类型

传感器状态

SysFan1 F1

离散

禁用

SysFan1 F2

离散

禁用

SysFan2 F1

离散

禁用

SysFan2 F2

离散

禁用

SysFan3 F1

离散

禁用

SysFan3 F2

离散

禁用

SysFan4 F1

离散

禁用

SysFan4 F2

离散

禁用

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