升级和控制器期间控制器上出现 E 系列待定配置警报锁定

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SANticity 操作系统： 08.25.20.30
E5501

问题

在对控制器执行 CFW 更新时，其中一个控制器出现故障，原因是：

MEL Event - "6107 - This controller's alternate is non-functional and is being held in reset".

查看配置：

Controller in Tray 0, Slot A Status: Online Current configuration Firmware version: 08.20.19.30 Appware version: 08.20.19.30 Bootware version: 08.20.19.30 NVSRAM version: N5501-820833-113 Pending configuration Firmware version: 08.25.20.30 Appware version: 08.25.20.30 Bootware version: 08.25.20.30 NVSRAM version: N5501-825833-112 Transferred on: Wed Aug 19 20:19:16 EDT 2020 Controller in Tray 0, Slot B Status: Online Current configuration Firmware version: 08.20.19.30 Appware version: 08.20.19.30 Bootware version: 08.20.19.30 NVSRAM version: N5501-820833-113 Pending configuration Firmware version: 08.25.20.30 Appware version: 08.25.20.30 Bootware version: 08.25.20.30 NVSRAM version: N5501-825833-112 Transferred on: Wed Aug 19 20:19:16 EDT 2020

我们看到这两个控制器上的配置都处于待定状态。