已超过E系列标称温度—AutoSupport 消息
适用场景
NetApp E 系列
事件摘要
- 生成的AutoSupport消息带有标题:
E-Series Notification from NetApp_E2700 (Nominal temperature exceeded) CRITICAL
- 现象将生成一个关联的案例:
EHWENC:E-Series Notification from NetApp_E2700 (Nominal temperature exceeded) CRITICAL
- 还可能向以下人士报告乙醚:
ECRFLT:E-Series Notification from Oriocenter (Write-back caching forcibly disabled) CRITICAL
验证
- 登录到SANtricity存储管理器或SANtricity系统管理器
- 确认SANtricity在恢复专家中报告以下多条错误消息之一:
Failure Entry 1: NOMINAL_TEMP_EXCEEDED-Recovery Failure Type Code: 7
Storage array: NetApp_E2700
Component reporting problem: Thermal sensor
Status: Nominal temperature exceeded
Location: Drive Tray 3 Power-fan canister (Right)
Component requiring service: Temperature sensor Tray: Drive tray 3
解决方法
- 检查数据中心温度是否在硬件规格范围内
- 检查机箱前部和后部附近的环境温度是否在规格范围内
- 确认硬件上没有灰尘
- 请联系 NetApp技术支持 以获得其他支持