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已超过E系列标称温度—AutoSupport 消息

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适用场景

NetApp E 系列

事件摘要

  • 生成的AutoSupport消息带有标题:

E-Series Notification from NetApp_E2700 (Nominal temperature exceeded) CRITICAL

  • 现象将生成一个关联的案例:

EHWENC:E-Series Notification from NetApp_E2700 (Nominal temperature exceeded) CRITICAL

  • 还可能向以下人士报告乙醚:

ECRFLT:E-Series Notification from Oriocenter (Write-back caching forcibly disabled) CRITICAL

 

验证

  1. 登录到SANtricity存储管理器或SANtricity系统管理器
  2. 确认SANtricity在恢复专家中报告以下多条错误消息之一:

Failure Entry 1: NOMINAL_TEMP_EXCEEDED-Recovery Failure Type Code: 7 

Storage array: NetApp_E2700

Component reporting problem: Thermal sensor

Status: Nominal temperature exceeded

Location: Drive Tray 3 Power-fan canister (Right)

Component requiring service: Temperature sensor Tray: Drive tray 3

解决方法

  1. 检查数据中心温度是否在硬件规格范围内
  2. 检查机箱前部和后部附近的环境温度是否在规格范围内
  3. 确认硬件上没有灰尘
  4. 请联系 NetApp技术支持 以获得其他支持

 

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