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什么是AutoSupport On Demand?为什么要启用它?

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ontap-9
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适用场景

  • AutoSupport On Demand
  • ONTAP 9

问题解答

AutoSupport OnDemand (AOD)是ONTAP的一项功能、允许按需收集和调用AutoSupport消息、同时保留一个安全加密环境、其中所有通信均由ONTAP启动。  AutoSupport OnDemand 如何从技术支持处获取传输指令

启用AutoSupport On Demand的优势:

  • 加快NetApp案例的解决速度。
  • 减少客户收集诊断信息以进行故障排除所需的时间和开销。
  • NetApp支持和支持合作伙伴可以获得所需的所有信息、即使在客户非工作时间也是如此、无需客户参与。
  • 提供最新的诊断和配置信息。
  • 通过允许重新传输因瞬时网络或传输问题而丢失的AutoSupport、提高AutoSupport可靠性。
  • 可用于针对最多28天前发生的性能问题触发性能归档数据。 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.