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"environment_sensors_iterator::next()"需要超过50秒才能完成

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适用于

  • AFF A800
  • ONTAP 9

问题描述

  • 运行 system node environment sensors show时,节点报告以下超时错误:

"environment_sensors_iterator::next()" took longer than 50 seconds to complete [from mgwd on node
"node-01" (VSID: -1) to mgwd at 169.254.100.100]

  • SP-MGMT-MLOG-TXT.GZ, 报告的错误:
[kern_servprocd:info:7949] Thrift: Sat Oct 19 21:55:00 2024 TSocket::open() connect() <Host: 192.0.2.82 Port: 50000>: Host is down
[kern_servprocd:info:7949] 0x809628500: 8803fd000070f9b4: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 1 (connect() failed: Host is down) 
[kern_servprocd:info:7949] 0x809628500: 8803fd000070f9b4: ERR: Servprocd::bmc_client: bmc_get_sensor_info_imp: target_node=cluster-02, err=The Service Processor on node "cluster-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
[kern_servprocd:info:7949] bmc_set_privlanconfig_to_chip:return err(-1)
[kern_servprocd:info:7949] bmc_set_privlanconfig_to_chip: netmask set failed
[kern_servprocd:info:7949] 0x808cd4e00: 0: ERR: Servprocd::SPConfig: manage_ipmi_tasks : Failed to set BMC priv lan.
[kern_servprocd:info:7949] 0x808cd4e00: 0: ERR: Servprocd::SPConfig: manage_ipmi_tasks : GET priv LANCONFIG : Network config from BMC 0.0.0.0 0.0.0.0 
  • 更新 SP 映像时报告错误:

Node_01::*> system service-processor image update -node Node_01
Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected
    Do you want to proceed with the firmware update ? {y|n}: y
Error: command failed: Pre-update Check failed: SP IP address not available

  • storage failover hwassist test 此节点可能会失败,也可能不会失败。
  • 可以 SSH 到节点的 BMC。
  • 如果尝试 ONTAP 升级,ONTAP 映像验证将失败并显示 Shelves and Sensors check 错误(Error: Validation check failed to execute properly.)。
  • 已按照升级前和升级后验证检查无法在磁盘架和传感器上执行中的步骤进行操作,但上述症状仍未发生变化。

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