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SwitchFanNotOperational_Alert—AutoSupport 消息

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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9
  • 运行状况监控进程cshm:SwitchFanNotOperational _Alert、请致电主目录

事件摘要

如果未检测到风扇电源且风扇状态显示为非正常运行、则会发送SwitchFanNotOperational _Alert。 

验证

自动通报事件

HA Group Notification from Node Name (Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3]) ALERT

EMS日志

event log show -severity * -message-name callhome*

[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3].

命令行

system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchFanNotOperational_Alert

            Node: Node01
          Monitor: cluster-switch
       Class of Alert: SwitchFanNotOperational_Alert
     Severity of Alert: Major
       Probable Cause: Out_of_service
Probable Cause Description: "Fan Module-3" on switch "Switch Name(Switch Name)" is not functioning properly.
      Possible Effect: Cooling of switch "Switch Name(Serial Number)" might be degraded.
     Corrective Actions: 1) Use the switch CLI to verify that the fan is functioning at the expected speed.                      2) Replace the fan, if it is not operational.

交换机日志输出:

switch_name# show environment fan detail

Fan:
---------------------------------------------------------------------------
Fan        Model         Hw    Direction     Status
---------------------------------------------------------------------------
Fan1(sys_fan1)  NXA-FAN-30CFM-F    --    back-to-front  Failure
Fan2(sys_fan2)  NXA-FAN-30CFM-F    --    back-to-front   Ok

Fan:
------------------------------------------------------------------
Fan Name      Fan Num   Fan Direction   Speed(%)  Speed(RPM)
------------------------------------------------------------------
Fan1(sys_fan1)    fan1   back-to-front   0     0
Fan1(sys_fan1)    fan2   back-to-front   100     11563

解决方法

  1. 验证维护是否在AutoSupport自动通报时间戳期间进行或已计划维护。
  2. 验证数据中心内是否有电源问题描述。
  3. 验证风扇是否安装正确。
    • 如果可能、重新拔插受影响的风扇。

 

如果确认 有故障、请更换风扇:

  • 对于Broadcom交换机、请联系 Broadcom 以获得帮助
  • 对于Cisco交换机、请联系 Cisco 以获得帮助
  • 对于NVIDIA交换机、请联系 NVIDIA 以获得帮助
  • 对于CN1610交换机、请联系 NetApp技术支持 以获得帮助

 

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