由于交换机名称不匹配导致的 SwitchInfoUpdateFailure_Alert
适用于
- ONTAP 9
- 集群网络交换机
- 存储交换机
- 以太网交换机健康监控(CSHM)
问题
警报可能在以下任何活动后发生,例如应用配置文件 (RCF)、重新启动交换机或升级 ONTAP
- 系统运行状况监视器报告其中一个集群网络交换机的警报 SwitchInfoUpdateFailure_Alert
::*> system health alert show Node: Node1 Alert ID: SwitchInfoUpdateFailure_Alert Resource: Different.switch.name(Serial number) Severity: Major Indication Time: Wed Dec 24 12:59:36 2025 Suppress: false Acknowledge: false Probable Cause: Information from the Ethernet switch 'Different.switch.name(Serial number)' is no longer being updated. Other switch alerts might indicate possible causes for the issue. Possible Effect: When switch information is not being updated, monitoring of the switch's performance and health has stopped, potentially leading to unnoticed issues, service disruptions, and loss of communication. Furthermore, the log collection configuration will be deleted after 7 days. Corrective Actions: 1) Review current switch alerts for the affected switch. 2) Examine the monitoring status of the switch using the 'system switch ethernet show' command. If the switch is listed in the output, resolve the issue listed in the reason field, then attempt to restart the monitoring process using the 'system switch ethernet modify -device "Different.switch.name(Serial number)" -is-monitoring-enabled-admin true' command. 3) If the switch is not listed under the 'system switch ethernet show' command, investigate the cause of its absence. This could be due to the switch being disconnected, or because link discovery information via CDP or LLDP is not being received by ONTAP. If the switch was not disconnected, start by confirming it is listed in the output of 'network device-discoveryEMS 报告
- 请注意,Switch 名称与上述 Resource: 字段的报告方式不同
Tue Dec 24 16:20:46 +0000 [Node1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchInfoUpdateFailure_Alert , Alerting Resource =Different.switch.name(Same Serial number) raised by monitor ethernet-switch
- 交换机名称不匹配的另一个示例
Tue Dec 24 05:52:02 +0000 [Node1: server_common_RPC: csm.mismatchRemoteDevice:error]: CSM connection between source LIF 1011 and destination address 169.254.xxx.xxx might not be optimal for session 080638ef#######. The source is currently connected to Original.switch.name(Serial number) remote device and the destination is currently connected to Different.switch.name(Same Serial number) remote device.