跳转到主内容

未使用端口上的 SwitchIfDeviceDisconnected_Alert

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用于

  • FAS/AFF 系统
  • BES-53248 和 Cisco 集群交换机
  • ONTAP 9

问题

  • ONTAP 报告群集未使用的交换机端口的系统健康警报,特别是:
EMS Alerts: Wed XXX XX 07:01:14 +0200 [Nodea:cshmd:hm.alert.raised:alert]: AlertId=SwitchIfDeviceDisconnected_Alert, AlertingResource=Switch1/Slot:0 Port:11 25G-Level raised by monitor ethernet-switchWed XXX XX 07:01:14 +0200 [Nodea:cshmd:hm.alert.raised:alert]: AlertId=SwitchIfDeviceDisconnected_Alert, AlertingResource=Switch2/Slot:0 Port:11 25G-Level raised by monitor ethernet-switch System health alert: Monitor : ethernet-switch ethernet-switch Alert ID : SwitchIfDeviceDisconnected_Alert Alerting Resource : Switch1/Slot: 0 Port: 11 25G - Level Subsystem : Switch-Health Indication Time : Fri XXX 0X X0:13:XX 20XX Perceived Severity : Degraded AutoSupport Triggered : false Probable Cause : Loss_of_signal Corrective Actions : 1) Check the physical connections between the switch and the connected devices. Ensure that cables are properly connected and not damaged. 2) Inspect the switch interface configuration for any inconsistencies or errors that may cause the interface to go down. Correct any misconfigurations found. 3) Verify the performance and health of the connected devices, as well as the switch itself. Check for any hardware issues or malfunctions that may cause the interface to change its operational status to down. 4) Monitor the network traffic on the affected interface to identify any unusual patterns or excessive loads that may contribute to the disconnection.
  1. 两个集群交换机(Switch1 和 Switch2)上的端口 0/11 和 0/12 报告了抖动或设备断开连接的警报。
  2. 这些端口未映射到任何 ONTAP 集群节点,也不用于集群互连流量。
  3. SFP/电缆物理连接到这些禁用的端口。

  • Switch-Health 显示"已降级"
::*> system health subsystem show Subsystem Health ----------------- ------------------ SAS-connect ok Environment ok Memory ok Service-Processor ok Switch-Health degraded CIFS-NDO ok Motherboard ok IO ok MetroCluster ok MetroCluster_Node ok FHM-Switch ok FHM-Bridge ok SAS-connect_Cluster ok

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.