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发生主机接口卡故障事件后、HIC端口报告为关闭

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适用场景

  • E系列SANtricity操作系统

问题描述

ASUP会为控制器A中发生故障的主机接口卡生成一个案例对日志的调查显示系统处于最佳状态。进一步回顾显示、控制器A 的端口2的链路断开、但从未恢复。用户确认缆线仍连接到端口。

在DQ中、FC驱动程序报告致命错误:

03/09/15-18:36:11.194595 symTask3   sym    ffff symbol     [TCP:16] RPC getLongLivedOpsProgress_1 (#566, ::ffff:159.49.42.247:63755) returned.

03/09/15-18:36:25.630888 qlfcTask7  qlfc   c0007        Release 0xhandleData 15305900 nPortHandle 0xa for NPort 0x6ab18 login 0x15305810

03/09/15-18:36:25.630895 qlfcTask8  qlfc   c0008        Release 0xhandleData 1536e100 nPortHandle 0xa for NPort 0x3aa14 login 0x1536e010

03/09/15-18:36:25.631373 IOSched   qlfc   c0008        SYSTEM ERROR - FATAL FCoE only values 0

03/09/15-18:36:25.631379 IOSched   vkiCE   ffff CE_ERROR    03/09/15-18:36:55.550 HIC chip (8300) Fatal System Error on channel 8 event = 0x8002

03/09/15-18:36:25.631414 IOSched   qlfc   c0008        DUMP command

03/09/15-18:36:25.631853 IOSched   qlfc   c0008        Abort Active Exchanges

紧随其后的是HIC端口2关闭而不恢复:

03/09/15-18:36:25.631855 ~00000000~ fci   c0008 mtl ---> fcd LinkDown reason:1

03/09/15-18:36:25.631857 ~00000000~ fc    c0008 ObserveLinkDown

03/09/15-18:36:25.631858 ~00000000~ fc    c0008 SetLinkWentDown  Times==>LinkDown:03/09/15-18:36:55.550  Quiesce:03/09/15-18:36:57.550

                                      ExtLinkDown:03/09/15-18:37:00.550

03/09/15-18:36:25.631872 ~00000000~ mel   C0006 MelE      Major Event:0x1017 Cat:0x4  Pri:0 Log:1 Action:0x0  Origin:0x0

                                ID:0x0     LUN:0x1002    Dev:0x0     Data:0x00000000

                                Fibre channel link down

03/09/15-18:36:25.632090 ~00000000~ ioni   c0008 LinkDown

 

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