发生主机接口卡故障事件后、HIC端口报告为关闭
适用场景
- E系列SANtricity操作系统
问题描述
ASUP会为控制器A中发生故障的主机接口卡生成一个案例对日志的调查显示系统处于最佳状态。进一步回顾显示、控制器A 的端口2的链路断开、但从未恢复。用户确认缆线仍连接到端口。
在DQ中、FC驱动程序报告致命错误:
03/09/15-18:36:11.194595 symTask3 sym ffff symbol [TCP:16] RPC getLongLivedOpsProgress_1 (#566, ::ffff:159.49.42.247:63755) returned.
03/09/15-18:36:25.630888 qlfcTask7 qlfc c0007 Release 0xhandleData 15305900 nPortHandle 0xa for NPort 0x6ab18 login 0x15305810
03/09/15-18:36:25.630895 qlfcTask8 qlfc c0008 Release 0xhandleData 1536e100 nPortHandle 0xa for NPort 0x3aa14 login 0x1536e010
03/09/15-18:36:25.631373 IOSched qlfc c0008 SYSTEM ERROR - FATAL FCoE only values 0
03/09/15-18:36:25.631379 IOSched vkiCE ffff CE_ERROR 03/09/15-18:36:55.550 HIC chip (8300) Fatal System Error on channel 8 event = 0x8002
03/09/15-18:36:25.631414 IOSched qlfc c0008 DUMP command
03/09/15-18:36:25.631853 IOSched qlfc c0008 Abort Active Exchanges
紧随其后的是HIC端口2关闭而不恢复:
03/09/15-18:36:25.631855 ~00000000~ fci c0008 mtl ---> fcd LinkDown reason:1
03/09/15-18:36:25.631857 ~00000000~ fc c0008 ObserveLinkDown
03/09/15-18:36:25.631858 ~00000000~ fc c0008 SetLinkWentDown Times==>LinkDown:03/09/15-18:36:55.550 Quiesce:03/09/15-18:36:57.550
ExtLinkDown:03/09/15-18:37:00.550
03/09/15-18:36:25.631872 ~00000000~ mel C0006 MelE Major Event:0x1017 Cat:0x4 Pri:0 Log:1 Action:0x0 Origin:0x0
ID:0x0 LUN:0x1002 Dev:0x0 Data:0x00000000
Fibre channel link down
03/09/15-18:36:25.632090 ~00000000~ ioni c0008 LinkDown