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由于自动同步失败,E 系列更换控制器锁定

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适用于

  • NetApp E-Series
  • E-Series 平台:E2800、E5700、E4000、EF300 和 EF600
  • NetApp SANtricity 11.70.4 或更高版本

问题

  • 更换 E-Series 控制器后,由于固件不匹配,更换件进入锁定状态。
  • 本机(备用)控制器报告自动代码同步 (ACS) 失败,原因是缺少捆绑包元数据文件。在日记日志中可以看到错误"/bundle/metadata.active/metadata doesn't exist":
    • 可以使用此命令从 diag shell 检索日志日志: sudo journalctl --since "2 days ago"

Dec 07 02:36:59 eos-b downloadmgr[]: [tid=42688] Received request -
Dec 07 02:36:59 eos-b acsDaemon[]: Spawning /usr/bin/sendImageCert -b root.active raid.active msw.active iom.active
Dec 07 02:36:59 eos-b acsDaemon[]: [tid=34816] Spawning /usr/bin/sendImageCert -b root.active raid.active msw.active iom.active
Dec 07 02:36:59 eos-b downloadmgr[]: [tid=42688] Runnable for ServerMessagingProtocol exiting
Dec 07 02:36:59 eos-b sendImageCert[]: [tid=23616] set stdErrLogging 0
Dec 07 02:36:59 eos-b sendImageCert[]: [tid=23616] isZeroMD5Supported: response = {"status":"success","source":"DownloadMgr_A"}
Dec 07 02:36:59 eos-b sendImageCert[]: [tid=23616] /bundle/metadata.active/metadata doesn't exist

  • 替换控制器在 eos 控制器外壳或 diag (/var/log/eos-_eos_console.log) 中可用的控制台日志中报告 ACS no valid Dom0Image found

12/12/25-23:28:17 (acsDriveImage): NOTE:  ACS Dom0 evaluate existing extents
12/12/25-23:28:17 (acsDriveImage): WARN:  ACS findImages - 5 extents found for Dom0 Image
12/12/25-23:28:17 (acsDriveImage): WARN:  ACS no valid Dom0Image found
12/12/25-23:28:17 (acsDriveImage): NOTE:  ACS Dom0 getCompleteImages - 0  images to evaluate

  • 替换控制器在 eos 控制器 shell 或 diag (/var/log/eos-_eos_console.log) 中可用的控制台日志中重复报告 ICON MsgQ Error!!! ,直到问题得到解决。

12/18/25-19:43:42 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:44:43 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:45:44 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:46:45 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:47:46 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:48:47 (SasIniWkr0): WARN:  ICON MsgQ Error!!!
12/18/25-19:49:48 (SasIniWkr0): WARN:  ICON MsgQ Error!!!

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