跳转到主内容

E系列更换控制器无法完成启动过程

  1. 最后更新
  2. 另存为PDF
Views:
52
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg<a>一天开始</a><a>启动环路</a><a>ACS</a><a>2009-189152</a><a>备选方案0</a>
Last Updated:

适用场景

  • NetApp E 系列
  • 控制器平台：E2800、E5700以及相关EF系列
  • 所有E系列SANtricity 操作系统

问题描述

  • 更换控制器后、更换的控制器无法完成"开始日期"(Start-of Day、SOD)。重新 OE LU 启动五次后、此控制器可能会处于锁定状态。
  • 在更换用的控制器上、自动代码同步失败。在SOD过程中出现以下错误：
05/27/22-13:28:41 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
05/27/22-13:29:01 (tRAID): ERROR: utilMessaging protocol connect status -1 errno 65
05/27/22-13:29:01 (tRAID): ERROR: ACS error connecting to download manager
05/27/22-13:29:01 (tRAID): NOTE: ACS: download manager is idle
05/27/22-13:29:01 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 1
05/27/22-13:29:01 (tRAID): NOTE: ACS m_AltUnifiedACSMode: 1
05/27/22-13:29:04 (tRAID): NOTE: ACS required -sync from Drives:false
05/27/22-13:29:04 (tRAID): NOTE: ACS: autoCodeSync(): Waiting for Dom0 image transfer to complete.
05/27/22-13:29:11 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
  • 备用原始控制器将在替换的SOD过程中显示以下内容：
05/27/22-11:12:49 (iacTask5): NOTE: ACS: Acs Needed on Alt: Yes, StateCode: 1, ReasonCode = 4
05/27/22-11:12:49 (iacTask5): NOTE: PN3acs19NativeForeignClientE:constructor
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClientManager::Connecting/Reconnecting
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClient::initialize: m_Port=20012, m_AltHost=dom0-alt
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE::handle_close
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE:destructor
05/27/22-11:12:52 (iacTask5): ERROR: NativeForeignClient::initialize: error=No route to host
05/27/22-11:14:22 (tVkiTimer): WARN: AcsManager::allowRebootOnTimeout(): allowing ctlr reboots

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.