跳转到主内容

E系列永久性缓存备份设备出现故障—AutoSupport 消息

Views:
111
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

适用场景

NetApp E 系列

事件摘要

  • Persistent cache backup device has failed 在SANtricity的事件日志中报告
  • CACHE BACKUP DEVICE - Failed Recovery Guru中显示错误消息。
    • 此外、  可能还会记录CACHE_BACKUP_DEVICE_INSUFFICIENT_CAPACITY Recovery guru故障条目。

error.png

  • MSATA驱动器发生故障、用于在断电或突然断电时转储缓存。
    • 根据系统配置、可能会显示 一条警报 、指示缓存已禁用或暂停。如果缓存备份设备发生故障、则是意料之中的情况。
      • Failure Entry 2: WB_CACHING_FORCIBLY_DISABLED-Recovery Failure Type Code: 378"

验证

存储阵列配置文件显示缓存备份设备出现故障。

示例

Cache Backup Device
  Status:           Failed
  Type:            SATA flash drive
  Location:          Controller B, Connector SATA 2
  Capacity:          8,192 MB
  Product ID:         SV9MST6D030GLM22
  Part number:         Not Available
  Serial number:        SPG19020KXS
  Revision level:       FW11
  Manufacturer:        XceedLi
  Date of manufacture:     Not available

解决方法

The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.