升级ONTAP后、Unified Manager会显示"The cluster is not achable"错误

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Category:: oncommand-unified-manager

Specialty:: legacy

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适用场景

OnCommand统一管理器(UM) 9.x

问题描述

最近升级了集群ONTAP
UM Web UI中的" 信息板">"集群视图">"监控状态" 部分显示以下错误消息

The cluster <cluster name> is not reachable. Cluster cannot be reached. Ensure that there is network connectivity to the cluster. The following settings must also be configured correctly for the cluster: hostname or cluster-management IP address, protocol, and port. If the issue persists, contact technical support.

该 ocumserver.log 文件包含以下错误消息：

2018-11-06 05:06:32,139 ERROR [oncommand] [reconcile-0] [c.n.dfm.collector.OcieJmsListener] Ignoring PACKAGE_CHANGED at updateTime Tue Nov 06 05:06:27 MST 2018, previous foundation poll at pollStartTime Fri Oct 05 09:43:04 MDT 2018 still being processed for ds=1(#####), adding to the droppedJmsDataSources list 2018-11-06 05:06:32,490 ERROR [oncommand] [reconcile-0] [c.n.dfm.collector.OcieJmsListener] Previous foundation poll at pollStartTime Fri Oct 05 09:43:04 MDT 2018 ongoing for ds=1(###), adding to the droppedJmsDataSources list

注意： 使用 RHEL/Windows 或 OVA 文章生成支持包、以便 ocumserver.log 在 <support bundle name>\server 目录中找到文件