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SP HBT已停止—AutoSupport 消息

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适用场景

  • ONTAP 9
  • AFF / FAS
  • CallHome.sp.hbt.STOPPED:警报
  • SP HBT已停止、请拨打住宅电话

事件摘要

如果ONTAP未收到服务处理器(SP)检测信号通知、则会生成此事件。服务处理器和ONTAP交换检测信号消息、以便检测其中一个是否不可用。如果ONTAP未从服务处理器收到预期的检测信号消息、则会生成此事件。

在此 问题描述 ONTAP的最后恢复阶段、将重新启动节点、从而从配对系统执行HA接管。

验证

事件日志

event log show -severity * -message-name *sp.hbt*
 

[node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
[node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

 

event log show -severity * -message-name *shutdown*

[node-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)

解决方法

  1. 检查 SP/BMC固件并将其升级 到最新版本
  2. 如果已发生接管、请参见 "集群接管完成" 以了解恢复步骤
  3. SP HBT已停止—解决指南 有关特定于平台的解决方案、请参见SP HBT已停止解决方案指南

追加信息

在此处添加文本。

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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