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E系列驱动器初始化/重建失败—AutoSupport 消息

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适用场景

NetApp E 系列

事件摘要

SANtricity 报告初始化/重建失败事件。在大多数情况下、这会导致驱动器出现故障。

验证

  1. 登录到SANtricity 存储管理器或SANtricity 系统管理器
  2. 确认SANtricity 在Recovery Guru中报告了以下多条错误消息之一:
    • FAILED_DRIVE-Recovery Failure Type Code: 23 Failed Drive
    • FAILED_DRIVE-Recovery Failure Type Code: 23 Failed Physical Disk - Unassigned or Standby Hot Spare
    • DISK_POOL_DRIVE_FAILURE-Recovery Failure Type Code: 443 Failed Disk Pool Drive
  3. 硬件 选项卡中确认驱动器显示为故障

解决方法

  • 请联系 NetApp技术支持 、因为这需要更换驱动器
  • 如果启用了AutoSupport 、则此事件应已创建技术支持案例

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