运行SANtricity OS 11.70.4x时、E系列控制器更换失败

最后更新
另存为PDF

Views:

Visibility:: Public

Votes:: 0

Category:: e-series-systems

Specialty:: esg<a>ACS</a><a>2009年443093</a>

Last Updated:

适用场景

NetApp E 系列
NetApp StorageGRID 设备
替代控制器(Headswap)案例：
- 单工E系列(即SG57xx)更换、其中原始控制器运行的是11.70.4x、而更换运行的是11.70.4x之前的版本
- 双工E系列双控制器更换的同时、原始控制器运行的是11.70.4x、而更换的控制器运行的是11.70.4x之前的版本

问题描述

更换用的控制器无法启动和锁定、并在 OE L5控制器背面的7段显示器上显示(Auto Code Syncrionization Failure)。
控制器控制台输出(dom0-misc-logs-%.txt 或中的日志文件/var/log/eos)将显示以下内容：

02/02/23-17:55:54 (tRAID): NOTE: ACS: download manager is idle 02/02/23-17:55:54 (tRAID): NOTE: ActiveInfo:ver='08.72.00.00' date='2021-12-08' time='19:35:23' 02/02/23-17:55:54 (tRAID): NOTE: ACS: Acs Needed on Alt: No, StateCode: 5, ReasonCode = 15 02/02/23-17:55:54 (tRAID): WARN: ACS findImages - 4 extents found for Dom0 Image 02/02/23-17:55:54 (tRAID): WARN: void acs::Image::determineDiskBlockSize(acs::Image::ExtentList&): Could not find a drive to set the block size 02/02/23-17:55:54 (tRAID): WARN: UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet! 02/02/23-17:55:54 (tRAID): NOTE: ACS findImages Dom0 error reading header 02/02/23-17:55:54 (tRAID): WARN: UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet! 02/02/23-17:55:54 (tRAID): NOTE: ACS findImages Dom0 error reading header 02/02/23-17:55:54 (tRAID): WARN: UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet! 02/02/23-17:55:54 (tRAID): NOTE: ACS findImages Dom0 error reading header 02/02/23-17:55:54 (tRAID): WARN: UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet! 02/02/23-17:55:54 (tRAID): NOTE: ACS findImages Dom0 error reading header 02/02/23-17:55:54 (tRAID): WARN: ACS no valid Dom0Image found 02/02/23-17:55:54 (tRAID): NOTE: ACS Dom0 getCompleteImages - 0 images to evaluate 02/02/23-17:55:54 (tRAID): NOTE: ACS no Dom0 images found - aborting request 02/02/23-17:55:54 (tRAID): NOTE: ACS from drive image complete - status: -1 02/02/23-17:55:54 (tRAID): ERROR: ****************************************************** 02/02/23-17:55:54 (tRAID): ERROR: * ACS Failed. Code sync was required, but it failed. * 02/02/23-17:55:54 (tRAID): ERROR: * Start of Day will be suspended on this controller *