无法从 SAM SANtricity System Manager （ SAM ）加载数据

适用场景

• NetApp E系列E2800和E5700
• SANtricity System Manager
• NetApp SANtricity OS 11.x

问题描述

• 通过 Web 浏览器（ IE ， Firefox 或 Chrome ）登录到 SAM 时，显示以下错误：

Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller or loss of power to the storage array. Check these causes and then retry the operation.

• 无法再通过 StorageGRID 系统管理 器 > 节点 > 选项卡 SANtricity 系统管理器访问控制器 A 和 B
• 也无法通过 EMW->script editor. 收集 CASD 日志，并显示以下错误。

Unable to save support data because the reservation request failed.

Retry this operation