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无法间歇性访问SANtricity System Manager

适用场景

  • E2800
  • E5700
  • SG5760
  • SANtricity System Manager

问题描述

  • 尝试访问 SANtricity System Manager 基于 Web 的图形用户界面时,用户遇到以下错误:

Your client browser cannot communicate with the storage array to complete this operation. Possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Check these causes and retry the operation.

Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Check these causes and then retry the operation.

  • 尝试生成支持包时,用户可能会遇到以下情况:

Unable to collect support data due to reservation request failure. You may retry the operation. (Web Server 422)

The element Could not be found. It may have been deleted by another storage management application.  (Web Server 404)

  • 尝试访问SANtricity System Manager基于Web的图形用户界面时、用户可能会看到 Please Wait 一个图标:

屏幕截图 2022-01-31 ,网址为 3.37.21 PM.png

 

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