E系列系统无法通过SMTP发送AutoSupport

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Category:: e-series-systems

Specialty:: esg<a>2009年644453</a>

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适用场景

E 系列

基于SMTP的AutoSupport

问题描述

E系列系统无法通过SMTP发送AutoSupport
ASUP-TRANSMISSION-LOGS 显示消息传送失败 A handshake error occurred during message delivery

Priority:CRITICAL, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:FAILED, Storage Array:<ARRAY>, SAID:<SAID>, Chassis Serial Number:<SERIAL>, Thread ID:<TID>, Delivery Method:SMTP, Sequence Number:<SEQUENCE_NUMBER>, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:A handshake error occurred during message delivery.

web-server-trace-log-B.txt 显示因而导致的异常 read timeout on connection
- SMTP sender error, com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.1 collect: read timeout on connection from xxxxxx from=<xxxx@xxxx>
- SMTP message send failed to: xxxxxx