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由于垃圾邮件规则、尽管"测试"成功、但未交付E系列AutoSupport

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适用场景

  • E 系列
  • SMTP AutoSupport

问题描述

单击"测试配置"后、它会显示成功消息、但电子邮件收件人地址不会收到成功的邮件。

在ASUP传输中发现错误:

1/31/24 18:26:29 UTC -> Priority:CRITICAL, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:FAILED, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:SMTP, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:An authentication error occurred during message delivery.

1/31/24 18:26:23 UTC -> Priority:INFO, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:NONE, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:SMTP, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message delivery is initiated.

1/31/24 18:26:21 UTC -> Priority:INFO, ASUP Message Type:Daily Schedule, ASUP Task Type:Collection, Status:SUCCESSFUL, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:NONE, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:33327487, Total Collection Time:920698, Message:AutoSupport message collection successful.

  • 使用ping命令验证SMTP服务器是否可访问。
  • 检查网络端的端口25是否打开。
  • 邮件传送大小限制应设置为 25 MB。

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