跳转到主内容

等待所需数量的邮箱时出现ONTAP Select节点启动错误

适用场景

  • NetApp ONTAP Select HA ( OTS )
  • NetApp ONTAP Select Deploy

问题描述

  • 一个或两个 OTS 集群节点已关闭且无法访问。
  • 打开每个 Select Node VM 的 vCenter 控制台时,一个或两个显示启动加载程序消息 Waiting for requisite number of Mailboxes. Press Ctrl-C
    • Deploy UI 可能会显示以下错误:page cannot be found" or "502 Bad Gateway.
    • 登录到 Deploy UI (通过控制台或 SSH )时,可能会显示以下错误:

NetApp ONTAP Select Deploy Utility.
Copyright (C) 2018 NetApp Inc.
All rights reserved.

Deploy API service is currently not available. (Press Ctrl-C to continue to the shell)

Ctrl-C 并运行以下命令: mediator show.

(ONTAPdeploy) mediator show
|utils.py|78|str2dict| Exception while converting string to dict.Input string: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>

, Error:
|utils.py|111|get_error_string| ApiException body: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>

Deploy API service unavailable. Try again later.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.