Bridge Unexpected reboot - AutoSupport 消息
适用场景
- ATTO 6500N FibreBridge
- ATTO 7500N FibreBridge
- ATTO 7600N FibreBridge
- MetroCluster
- ONTAP 9.3+
- EMS 消息
Tue Feb 26 14:34:54 UTC [node1: dsbridge_admin: callhome.bridge.reboot.unexp:alert]: Call home for Bridge Unexpected Reboot: FB7500N10xxxx
- BRRDRBT:HA组通知来自
事件摘要
启动 ONTAP 9.3 每当 ATTO FibreBridge 意外重新启动时都会发送 AutoSupport 消息“ Bridge Unexpected reboot ”。
意外重新启动是指除以下内容之外的所有重新启动:
- 计划重新启动(固件重新启动)
- 需要重新启动的配置更改
- 固件升级
- 启动
验证
- 检查所有网桥当前是否处于联机状态且运行状况良好:
storage bridge show
ClusterA::> stor bridge show
(storage bridge show)
Is Monitor Managed Is Bridge
Bridge Symbolic Name Monitored Status By Vendor Model Bridge WWN Secure
---------------------- ------------- --------- ------- ------- ------ --------------------- ---------------- ---------
ATTO_2000001086611bcc atto1a true ok - Atto FibreBridge 7500N 2000001086611bcc true
ATTO_200000108661261e atto1b true ok - Atto FibreBridge 7500N 200000108661261e true
ATTO_200000108661360a atto2a true ok - Atto FibreBridge 7500N 200000108661360a true
ATTO_2000001086614628 atto2b true ok - Atto FibreBridge 7500N 2000001086614628 true
- 有关重新启动的网桥的信息,请查看事件日志:
event log show -severity INFORMATIONAL,DEBUG -event *bridge.*
ClusterA::> event log show -severity INFORMATIONAL,DEBUG -event *bridge.*
Time Node Severity Event
------------------- ------------- ----------- ---------------------------
4/29/2022 13:48:29 ClusterA-01 DEBUG bridge.rebooted: FC-to-SAS bridge b6510-4_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was rebooted.
4/29/2022 13:48:24 ClusterA-01 INFORMATIONAL bridge.discovered: FC-to-SAS bridge b6510-4_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was discovered.
4/29/2022 13:47:39 ClusterA-01 INFORMATIONAL bridge.removed: FC-to-SAS bridge b6510-3_siteB:8.126L0 [ATTO FibreBridge7500N 3.17] S/N [FB7500N101234] was removed.
解决方法
- 验证是否已打开支持案例。
- 通常,不需要额外的数据来将问题描述 作为根发生原因 (除非使用的是最少的 AutoSupport 消息)。
- 根据NetApp支持的请求、可能需要上传网桥核心文件。