跳转到主内容

由于不正常的断开连接,Windows 客户端偶尔会冻结

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

适用于

  • ONTAP 9
  • SMB/CIFS
  • Windows Server 2019 实例(AWS AMI 10.0.17763.7434)

问题

  • 在极少数情况下,客户端会断开其会话并冻结至少 5 分钟,这会触发 Splunk 健康检查警报,表明"服务器未响应",并伴有底层存储或网络故障。
  • 冻结行为包括 CPU 空闲、没有新的 RDP/WinRM 连接以及所有 SMB 活动无限期挂起。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.