Vscan无法连接到McAfee Endpoint Security Storage Protection 2.1
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适用场景
- ONTAP 9.
- Vscan
- 适用于存储的McAfee Endpoint Protection 2.1
- 适用于存储的McAfee Endpoint Protection 2.2
问题描述
- 将防病毒软件从McAfee VirusScan for Storage 1.3升级到McAfee Endpoint Protection for Storage 2.1后、Vscan引擎无法处理请求。
- 尝试从AV ONTAP 连接器控制台轮询时、Vscan权限帐户在AD中被锁定。
- AV Connector日志中可能会显示以下内容：
01/01/22 Error 999999999 from VS_ScanRequest reqid 37501/01/22 VS_ScanCompletion: request id 375 of path \?\UNC\xxx_xxx.xxx.xxx.xxx\ontap_admin$\volA\New folder\a.txt completed with status[999999999, VSENGINE_BUSY_TRY_AGAIN_LATER], str ''
- 在vscan事件中可能会出现以下情况：
xxx xxx xxx.xxx.xxx.xxx 5/17/2022 05:25:27 scanner-busy \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx xxx.xxx.xxx.xxxxxx xxx xxx.xxx.xxx.xxx 5/17/2022 02:49:23 scan-timedout \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx xxx.xxx.xxx.xxx