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使用 SMTP 的 AutoSupport 会显示已发送成功,但不会在内部收到 或 NetApp 在集群模式 Data ONTAP 和 ONTAP 9 中提供的支持

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Category:
ontap-9
Specialty:
core<a>AutoSupport AutoSupport</a><a>SMTP</a>
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适用场景

  • AutoSupport
  • SMTP
  • ONTAP 9
  • 集群模式Data ONTAP 8.

问题描述

  • 在Active IQ Dashboard - AutoSupport部分中、您确认 通知日志缺失(未到达NetApp)
  • 从命令行 Autosupport history show 确认所有日志均为 sent-successful
此 AutoSupport 的目标 触发事件 上次更新时间 交付状态
SMTP CallHome.Performance。data 2020年4月10日00:20:46 sent-successful
SMTP callhome.management.log 2020年4月10日00:31:06 sent-successful
SMTP CallHome.Weekly 2020年4月5日00:16:14 sent-successful
SMTP callhome.invoke.all 2020年4月4日14:25:33 sent-successful
  • 通过命令行测试连接还可以确认连接是否正常工作

cluster1::> system node autosupport check show -node node_name

  On Demand Node HTTP/HTTPS Server SMTP Configuration ---------------- ---------- ---------- ---------- ------------- node2 ok ok ok ok

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