由于SP HBT在BMC 13.5P1及更高版本中停止、系统关闭

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适用场景

AFF A400、AFF C400、ASA A400、ASA C400
FAS8700、FAS8300
BMC固件13.5P1及更高版本(其中错误1342620 (CFBMC-827s)已修复)

问题描述

SP HBT已停止、导致节点重新启动

HA Group Notification (SP HBT STOPPED) ALERT

HA Group Notification (SP HBT MISSED) NOTICE

EMS日志显示IPMI超时：

Tue Feb 02 07:35:26 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.

Tue Feb 02 07:47:04 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.

Tue Feb 02 07:47:04 -0500 [node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED

Tue Feb 02 07:58:42 -0500 [node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

SKTRACE日志显示KCS错误：

2022-02-02T12:24:13Z 51150633355156368 [17:0] IPMI_KCS_ERR: kcs_start_write: cmd 0x43 nf 0xa state 3 not write

2022-02-02T12:24:13Z 51150633355158704 [17:0] IPMI_KCS_ERR: KCS cmd 0x43 nf 0xa: Failed to start write

2022-02-02T12:24:14Z 51150635326015290 [5:0] IPMI_KCS_ERR: KCS cmd 0x43 nf 0xa retry 1

2022-02-02T12:24:16Z 51150641624866880 [15:0] IPMI_KCS_ERR: kcs_start_write: cmd 0x43 nf 0xa state 3 not write

2022-02-02T12:24:16Z 51150641624868402 [15:0] IPMI_KCS_ERR: KCS cmd 0x43 nf 0xa: Failed to start write

2022-02-02T12:24:17Z 51150642641019186 [13:0] IPMI_KCS_ERR: kcs_error: cmd 0x43 nf 0xa IBF not 0

2022-02-02T12:24:17Z 51150643643988838 [2:0] IPMI_KCS_ERR: kcs_error abort: cmd 0x43 nf 0xa IBF not 0

2022-02-02T12:24:18Z 51150644631633176 [15:0] IPMI_KCS_ERR: kcs_error cmd 0x43 nf 0xa not idle

2022-02-02T12:24:18Z 51150645623620448 [9:0] IPMI_KCS_ERR: kcs_error: cmd 0x43 nf 0xa IBF not 0

2022-02-02T12:24:19Z 51150646611276748 [8:0] IPMI_KCS_ERR: kcs_error abort: cmd 0x43 nf 0xa IBF not 0

2022-02-02T12:24:19Z 51150647612147226 [9:0] IPMI_KCS_ERR: kcs_error cmd 0x43 nf 0xa not idle

2022-02-02T12:24:19Z 51150647612158278 [9:0] IPMI_KCS_ERR: kcs_error cmd 0x43 nf 0xa retry exhausted

2022-02-02T12:24:20Z 51150648709514498 [17:0] IPMI_KCS_ERR: KCS cmd 0x43 nf 0xa retry