跳转到主内容

系统显示磁盘架故障

Views:
5
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用于

  • ONTAP 9
  • FAS/AFF

问题描述

  • 集群中的两个节点都报告 EMS 中的磁盘盘架故障

node 1     ERROR     monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
node 2     ERROR     monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.

  • 托架 0 外壳状态报告为故障,IOM A 有 VPD 故障:

       Enclosure Status: non-critical
       Channel: 0a
       Shelf: 0
       Shelf Type: DS224-12
       Product Serial Number: SHFFXXXX76
       Module Type: IOM12E

       Enclosure:
       Element Status     Status Bytes  Status Descriptions
        1: NONCRITICAL    03,00,02,00  FAIL

       Vendor Unique Element 83-IOM12E: (SAS)
       Element Status     Status Bytes  Status Descriptions
        1 [IOM12E A]   : NONCRITICAL    03,0C,00,20  BACKPLANE VPD FAULT, MASTER, RESERVED
        2 [IOM12E B]   : OK         01,00,00,20  RESERVED   

  • 这指向节点 node 2 的问题,因为控制器 A 被配置为此节点。

       NetApp Release 9.16.1P4: Tue May 27 19:22:56 EDT 2025
       System ID: 0XXX16 (node 2); partner ID: 0XXX16 (node 1)
       System Serial Number: 9XXXXX40 (node 2)

        Controller:     A

       NetApp Release 9.16.1P4: Tue May 27 19:22:56 EDT 2025
       System ID: 0XXX16 (node 1); partner ID: 0XXX16 (node 2)
       System Serial Number: 9XXXXX41 (node 1)

       Controller:     B

  • SP-LATEST-IPMI 日志指示机箱 LED 由 SAS 扩展器(Shelf)打开:

       tag  origin  fld                   fault reason                   count  time
       ---- ------- ----                   -------------                  ------ -----
       1   bmc   /chassis-1                SAS Expander has set the Chassis LED ON     1    Wed Oct  1 23:39:04 2025

       Fault Lights On:
             /chassis-1  

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.