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SP HBT 已停止 - AutoSupport 消息

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适用于

  • ONTAP 9
  • AFF / FAS
  • callhome.sp.hbt.stopped:alert
  • SP HBT 停止的 Call home

事件摘要

此事件在 ONTAP 未收到服务处理器(SP)心跳通知时生成。服务处理器和 ONTAP 交换心跳消息,以便它们可以检测到其中一个不可用。此事件在 ONTAP 未从服务处理器接收到预期心跳消息时生成。

作为此问题的最后一个恢复阶段,ONTAP 将执行节点的重新启动,从而导致来自合作伙伴系统的 HA 接管。

验证

事件日志

event log show -severity * -message-name *sp.hbt*
 

[node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
[node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

 

event log show -severity * -message-name *shutdown*

[node-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)

解决方法

  1. 检查并升级 SP/BMC 固件到最新版本
  2. 如果已经发生接管,请参阅集群接管完成以了解恢复步骤
  3. 请参阅SP HBT STOPPED 解决指南以了解平台特定解决方案

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