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SAS适配器初始化失败—AutoSupport 消息

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适用场景

  • ONTAP 9
  • callhome.sas.init.failed

事件摘要

如果SAS适配器无法初始化链路、则会出现此消息。

验证

主叫事件
HA Group Notification from Node Name (SAS ADAPTER INITIALIZATION FAILED, Port: ) ERROR
事件日志

event log show -severity * -message-name callhome*

[Node Name: pmcsas_asyncd_0: callhome.sas.init.failed:error]: Callhome for SAS ADAPTER INITIALIZATION FAILED, Port 1a

命令行

storage port show

cluster1::> storage port show Node Port Type (Gb/s) State Status ID Dedicated ------------------ ---- ----- ------ -------- --------------- ---- --------- NodeA-01 1a SAS 0 enabled offline - true

system node run -node <node name> -command sysconfig 

slot 1: SAS Host Adapter 1a (PMC-Sierra PM8072 rev. C, SAS, <OFFLINE (hard)>) MFG Part Number: NetApp, Inc. 110-00401 rev. B0 Part number: 111-02026+B0 Serial number: 031730000203 Date Code: 20170724 Firmware rev: 03.07.04.00 Base WWN: 5:00a098:00ff00:e0 Phy State: [12] Disabled [13] Disabled [14] Disabled [15] Disabled

解决方法

  1. 确认SAS适配器已启用 

storage port show

  1. 尝试使适配器联机

storage port enable -node <node_name> -port <SAS_port>

  1. 如果问题描述 仍然存在、请联系NetApp技术支持并参考此文章以获得进一步帮助。解决方案 可能需要更换部件。

 

 

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