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PSU 报告 DC FAIL、AC FAIL、OFF

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Category:
disk-shelves
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hw
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适用于

  • AFF 和 FAS 系统
  • ONTAP 9
  • 电源单元 (PSU)

问题

  • EMS 报告以下错误消息。

[Node-A: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[Node-A: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
[Node-A: dsa_worker4: ses.status.psError:alert]: DS212-12 (S/N SHFNCXXXXXXXXXX) shelf 0 on channel 0b power error for Power supply 2: critical status; AC Fail. This module is on the rear of the shelf at the bottom right.
[Node-A: dsa_worker4: callhome.shlf.power.intr:error]: Call home for SHELF POWER INTERRUPTED

[Node-A: dsa_worker2: ses.status.psWarning:error]: DS212-12 (S/N XXXXXXXXXXXXXXX) shelf 2 on channel 0a power warning for Power supply 2: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom right.
[Node-A: dsa_worker2: callhome.shlf.ps.fault:error]: Call home for SHELF POWER SUPPLY WARNING

  • storage show fault 显示 PSU 是 CRITICAL

Power Supplies:
Element Status      Status Bytes  Status Descriptions
  1: CRITICAL      02,00,00,F1  DC FAIL, OFF, RQSTED ON, FAIL
  2: OK         01,00,00,20   RQSTED ON

Element Status         Status Bytes  Status Descriptions
  1: CRITICAL          02,00,00,F3   DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL
  2: OK                01,00,00,20   RQSTED ON
 
Fans:
Element Status      Status Bytes  Status Descriptions
  1: CRITICAL      02,00,00,F0   OFF, FAIL
  2: CRITICAL      02,00,00,F0   OFF, FAIL
  3: OK         01,01,2C,21
  4: OK         01,01,29,21

Enclosure:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,02,00   FAIL

Voltage Sensors:
Element Status      Status Bytes  Status Descriptions
  1: UNRECOVERABLE    04,00,00,00
  2: UNRECOVERABLE    04,00,00,00
  3: OK         01,00,01,FB
  4: OK         01,00,04,C6

  • 受影响的 PSU 指示灯为琥珀色 LED。
  • ENVIRONMENT 报告电压传感器错误:

Voltage Sensor installed element list: 1, 2, 3, 4; with error: 1, 2
Shelf voltages by element:
[1] <N/A> sensor condition <N/A> 
[2] <N/A> sensor condition <N/A> 
[3] 5.00 Volts  Normal voltage range
[4] 12.02 Volts  Normal voltage range

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