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网络接口卡致命错误—AutoSupport 消息

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状态信息

适用场景

  • ONTAP 9.1
  • Data ONTAP 8 7-模式
  • callhome.netif.fatal

事件摘要

如果网络接口卡遇到致命错误、则会显示此消息。

 

验证

AutoSupport 消息

HA Group Notification from Node Name (NETWORK INTERFACE CARD FATAL ERROR) WARNING

EMS日志

event log show -severity * -message-name callhome*

[Node Name: TOE-2x10G-SFP/c0a: callhome.netif.fatal.error:error]: Call home for NETWORK INTERFACE CARD FATAL ERROR.

命令行

 system node run -node <node name> -command sysconfig 

   slot 0: Dual 10G Ethernet Controller T320E-SFP/KR
      Device Type:     CT-FE-3
      Version Number:     T3-SRAM1.1.0-BR1016-02-01-FW7.7.209-DR04
      Serial Number:     jb04050693    
      c0a MAC Address:   00:a0:98:1d:6a:a8 (Encountered Fatal Error: 6)
      c0b MAC Address:   00:a0:98:1d:6a:a9 (Encountered Fatal Error: 6)

解决方法   

  • 确认适配器已启用。
  • 检查适配器缆线的运行状况。
  • 如果问题描述 仍然存在、请联系NetApp技术支持并参考此文章以获得进一步帮助。解决方案 可能需要更换部件

追加信息

不适用

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