跳转到主内容

运行状况监视器 SPAutoUpgradeFailedMajorAlert SP 升级失败 - AutoSupport 消息

Views:
71
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用于

事件摘要

检测到服务处理器自动固件更新失败,这可能导致服务处理器未更新到最新可用的兼容固件包。

验证

  • ::> system health status show

Status
---------------
degraded

  • ::> system health subsystem show

Subsystem         Health
----------------- ------------------
SAS-connect         ok
Environment         ok
Memory              ok
Service-Processor   degraded
Switch-Health       ok

  • ::> system health alert show
节点 cluster1-01
监控 controller
Alert ID SPAutoUpgradeFailedMajorAlert
警报资源 SP 升级
子系统 服务处理器
感知到的严重程度 主要
可能原因 配置错误
说明 检测到服务处理器自动固件更新失败,这可能导致服务处理器未更新到最新可用的兼容固件包。
更正操作
  1. 使用"system service-processor image show"命令显示 SP 当前引导的固件版本。
  2. 使用"system service-processor image update"命令手动升级 Service Processor。
  3. 让系统有足够的时间将 Service Processor 固件更新到指定的 SP 固件包。
  4. 如果警报仍然存在,请联系技术支持。
可能的影响 服务处理器未更新到最新可用的兼容固件包可能导致系统性能不佳。

解决方法

  1. 验证当前是否正在进行升级:

::> service-processor image update-progress show

  1. 审核 Active IQ 健康风险:ONTAP 在与 SP/BMC 通信时报告错误

 

临时解决策
  1. 尝试直接从 SP/BMC 提示符手动更新 FW
    1. 按照步骤更新 ONTAP 的服务处理器 (SP) 或基板管理控制器 (BMC)
    2. 从 SP 提示符选择服务处理器映像进行安装

SP / BMC FW selection

  1. 按照 安装说明和注意事项进行操作

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.