机箱无ACPP、INBACP、故障错误
适用场景
- ONTAP 9
- AF/FAS系统
- IOM12E磁盘架模块
问题描述
- EMS报告以下磁盘架故障：
[Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[Node-02: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
STORAGE-FAULT输出：
::> system node run -node <node_name> -command storage show fault
Enclosure Status: critical
Channel: 0a
Shelf: 0
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXXXXXXX
Module Type: IOM12E
Enclosure:
Element Status Status Bytes Status Descriptions
1: OK 01,00,02,00 FAIL
Vendor Unique Element 85-IOM12E: (ACP)
Element Status Status Bytes Status Descriptions
1 [IOM12E A] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
2 [IOM12E B] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
- 服务处理器重新启动后、问题描述仍会保留。
- 在系统上禁用并重新启用ACP没有任何帮助。
- 重新启动IOM不会解决问题描述问题。
- 重新拔插主板也导致相同的错误。