AFF A400、FAS8300 或 FAS8700 上的 CriticalFruNotPresentAlert

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适用于

ONTAP 9
AFF A400
FAS8300
FAS8700

问题描述

CriticalFruNotPresentAlert 针对风扇模块的报告：

Alert ID: CriticalFruNotPresentAlert:Fan4 is not present in the chassis 01212341211
 Node: netapp-01
 Monitor: chassis
 Alert ID: CriticalFruNotPresentAlert
 Alerting Resource: Fan4#123456789000
 Subsystem: Environment
 Indication Time: Fri SEP 18 23:20:06 2020
 Perceived Severity: Critical
 Probable Cause: Configuration_error
 Description:

Fan4 is not present in the chassis 01212341211. The nodes in this chassis are netapp-01
 Corrective Actions:

1. Plug in Fan4 correctly into the slot.
 2. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU)
 3. Contact support personnel if the alert persists.
 Possible Effect:

The nodes in the chassis might not function effectively or redundancy might be lost.
 Acknowledge: false
 Suppress: false
 Policy: CriticalFruNotPresentAlertPolicy
 Acknowledger: -
 Suppressor: -

Additional Information: Serial No of the FRU: Fan4#123456789000

在 EMS 中报告 hm.alert.raised:alert 后，它可能会自行恢复。

[cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan1#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan2#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan3#042247006866 raised by monitor chassis [cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan4#042247006866 raised by monitor chassis ～ [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan1#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan2#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan3#042247006866 cleared by monitor chassis [cphmd: hm.alert.cleared:notice]: Alert Id = CriticalFruNotPresentAlert , Alerting Resource = Fan4#042247006866 cleared by monitor chassis

除 FRU INFO 外，所有风扇传感器均显示风扇正常工作

Fan4 FRU INFO discrete failed

BMC 传感器显示 FRU ID 不可读

FRU Device Description : Fan4_FRU (ID 8)
 Unknown FRU header version 0xff