基板管理控制器(Baseboard Management Controller、BMC)无法自动升级、并且无法通过SSH访问

适用场景

FAS2750

问题描述

• 在中 EMS

servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 11.7 to 11.9 has been triggered.'}
servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to transfer SP firmware image using network interface'}
servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
sp_cluster_user_mgmt_wq_wq: sp.userlist.update.failed:error]: Error updating SP user information, Communication error (action 7).
sp_config_1: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time.
sp_config_0: sp.firmware.version.unsupported:alert]: The SP firmware version  is not an official release.
sp_config_0: sp.firmware.upgrade.reqd:alert]: The SP firmware  is incompatible with Data ONTAP for SNMP.

• 在中 SP-MGMT-MLOG-TXT.GZ

ERR: Servprocd::SpUpdate: update: unable to transfer SP firmware image using network interface
NOTICE: Servprocd::SpUpdate: SpUpdateStateHandleEvent: Maximum SP auto-update retries value has been reached. SP auto-update is blocked from version 11.7 to 11.9

• 无法登录BMC
• 重新启动BMC后、BMC更新和登录也会失败