BMC固件升级停留在5%处、并且未进行
适用场景
- 具有e0S接口的所有平台
- ONTAP 9
- BMC固件升级
问题描述
- 从ONTAP升级BMC固件时、停留在5%、并且未继续
cluster::>system service-processor image update-progress show
In Percent
Node Progress Start Time Done End Time
---------------- -------- ------------------- ------- -------------------
clujster1-01 yes 17/10/2022 11:43:07 5 -
clujster1-02 no - 0 -
2 entries were displayed.
- AutoSupport中的SP-MGMT-MLOG-TXT.GZ显示更新正在启动、但停留在"无法获取固件更新进度"
... 11:43:07 +00:00 [kern_servprocd:info:6569] 0x808ac9b00: 0: NOTICE: Servprocd::SpUpdate: SpUpdateReport: New SP package 13.7 is available on local node. ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: NOTICE: Servprocd::SpUpdate: InstallSpPckg: Removing /mroot/etc/RLM_FW ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: NOTICE: Servprocd::SpUpdate: InstallSpPckg: Installing /mroot/etc/software/BMC_FW_308-04115_13.7.zip ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: NOTICE: Servprocd::SpUpdate: InstallSpPckg: SP firmware package /mroot/etc/software/BMC_FW_308-04115_13.7.zip has been installed. ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: ERR: Servprocd::SpUpdate: doPreUpdateChecks: In function - SpCPMIUpdateOp::doPreUpdateChecks() ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: NOTICE: Servprocd::SpUpdate: doPreUpdateChecks: BMC update - Pre-update checks passed. ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x809428a00: 8003e80000258cf3: NOTICE: Servprocd::SpUpdate: UpdateSmfState: processing ck_update_cli_scheduled. ... 12:02:17 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: set_bmc_state_cpmi: updated BMC status - 8. ... 12:02:22 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: servprocd_trigger_fw_update_cpmi: cpmi_set_fw_update_info(16) suceeded. ... 12:02:22 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: update: BMC update has been successfully triggered. ... 12:02:52 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: Waiting for BMC update to complete. Monitor count=(0), sleep 30 seconds... ... 12:02:52 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: ERR: Servprocd::SpUpdate: servprocd_cpmi_get_fw_update_info: cpmi_get_fw_update_info(0x10) Failed. ... 12:02:52 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: ERR: Servprocd::SpUpdate: monitorUpdtPrgrs: unable to get firmware update progress.
- 在尝试下载软件包时、AutoSupport中的apache-access.GZ将显示302返回代码
192.0.2.81 192.0.2.84 4294967295/4294967288 - [Mon Dec 05 12:46:48.088423 2022 +0000] "GET /FW_BMC/CPMI_BMC.ima HTTP/1.1"302 1264 3886 - 0 - - -
- 以下行将继续重复、直到操作超时或重新启动BMC为止
... 12:02:52 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: lookup_bmc_updt_str: BMC update - Triggered but not started.(0x0) ... 12:03:22 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: Waiting for BMC update to complete. Monitor count=(X), sleep 30 seconds... ... 12:03:22 +00:00 [kern_servprocd:info:6569] 0x80942cb00: 0: ERR: Servprocd::SpUpdate: servprocd_cpmi_get_fw_update_info: cpmi_get_fw_update_info(0x10) Failed.