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BIOS POST 故障:检测到 PCIe 设备缺失错误。中止 AUTOBOOT

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适用于

  • FAS9000

问题

  • AUTOBOOT 失败,但尝试手动引导可以正常工作:
CPU = 2 Processor(s) Detected.
Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 0)
CPUID: 0x000406F1. Cores per Processor = 18
Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 1)
CPUID: 0x000406F1. Cores per Processor = 18
524288 MB System RAM Installed.
SATA (AHCI) Device: SV9MST6D120GLM41NP
 
Boot Loader version 6.0.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.
 
BIOS POST Failure(s) detected: PCIe device missing error detected. Abort AUTOBOOT
LOADER-A> boot_ontap
Loading X86_64/freebsd/image2/kernel:0x200000/1091691 0x30b000/10941184 0xf7a300/3783336 0x1315da8/13716760 0x200200/1016 Entry at 0xffffffff8030b000
Loading X86_64/freebsd/image2/platform.ko:0x202b000/4424128 0x24631c0/596216
Starting program at 0xffffffff8030b000
NetApp Data ONTAP 9.7P7
arc4random: no preloaded entropy cache
 

原因

BIOS 未检测到以前工作的 PCIe 卡。

解决方案

  1. 从 SP 执行电源循环并检查状态
    • SP> system power cycle
    • SP> system console
  2. 如果此问题仍然存在:

      The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

    追加信息

    • 完成回馈后,您可以查看丢失的卡牌:
    ::> giveback -ofnode <node> -only-cfo true
    ::> run -node *1,*2 -command "sysconfig -ac"
    Node: FAS9000-1
    sysconfig: slot 1 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 2 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 5 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
    sysconfig: slot 6-1 OK: X9170A: Flash Cache, 1.0TB NVMe SSD
    sysconfig: slot 7 OK: X91120A: quad-port 10G
    sysconfig: slot 9 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
    sysconfig: slot 10 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 11 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
     
    Node: FAS9000-2
    sysconfig: slot 1 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 2 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 4 OK: X91440A: 40G high performance
    sysconfig: slot 5 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
    sysconfig: slot 6-1 OK: X9170A: Flash Cache, 1.0TB NVMe SSD
    sysconfig: slot 7 OK: X91120A: quad-port 10G
    sysconfig: slot 9 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
    sysconfig: slot 10 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
    sysconfig: slot 11 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
     
    • 重新拔插/更换受影响(缺失)的卡。

    内部参考

     

     

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