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BIOS POST 故障 - SP IPMI 故障中止 AUTOBOOT

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适用于

  • FAS2720、FAS2750、FAS2620
  • BMC FW 11.6、11.9、11.23

问题描述

节点关闭且无法启动,并且无法更新 BMC/SP 固件:BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

  • 控制器重新安装无法解决问题
  • BMC/SP 引导,通过控制台电缆:
    • 系统尝试更新到 FW 11.10 失败,然后重新启动
  • 通过 IP 控制台访问 BMC/SP:
    • 系统通过"版本"将 11.6 和 11.2 作为备份映像显示
    • 备份映像显示为已加载
  • Loader 可以看到的故障消息:

Boot Loader version 6.0.17
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT
LOADER-A>

  • 连续 Syslog messages

Dec  1 04:08:46 BMC env_mgr[2526]: isvc_send_request: 454: ISVCLIB command(4) rsp timed out
Dec  1 04:08:46 BMC env_mgr[2526]: SES page request returned error (2)
Dec  1 04:08:46 BMC env_mgr[2526]: Error opening ses, err -1
Dec  1 04:08:46 BMC env_mgr[2526]: cdev_reopen: error opening device 'ses', err -1.
Dec  1 04:08:46 BMC env_mgr[2526]: cdevices_poll_pending: cdev(2001) re-open, state is 4.
Dec  1 04:09:50 BMC env_mgr[2526]: isvc_send_request: 387: ISVCLIB received msg seq_id 1751 (expected 1807)

  • 重复 events

Record 1455: Fri Dec 01 04:09:18.730000 2023 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Send failed

  • SP 日志显示:

Wed Nov 12 04:08:35 2025 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent
Wed Nov 12 04:08:57 2025 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent
Wed Nov 12 04:09:19 2025 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent
Wed Nov 12 04:09:42 2025 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent

...
BIOS POST Failure(s) detected: BMC IPMI failure. Abort AUTOBOOT

  • 输出 storage failover hwassist show

Warning: Unable to list entries on node <nodename>. RPC: Couldn't make
     connection [from mgwd on node "<nodename>" (VSID: -1) to mgwd at
     <ip-address>] 

Partner: <nodename>
Hwassist Enabled: -
Hwassist IP: -
Hwassist Port: -
Monitor Status: filer in takeover mode
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: -

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