CONTAP-492278：monitor.ioCard.degraded：IO 卡已降级

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Category:: ontap-9

Specialty:: HW

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问题描述

系统在两个节点上报告以下警报
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P2 Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P3 Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
来自SP-IPMI
IO8 Present                PRESENT
IO8 Ready                 READY
IO8 INFO                 FRU_AVAIL
IO8 Status         normal       57      --      --      --      --
IO8 64Ge Mach Temp     failed       -- C      0 C      5 C     100 C     105 C
IO8 64Ge P1 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P2 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P3 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge P4 Temp      failed       -- C     -5 C     -1 C     70 C     75 C
IO8 64Ge Power Good             GOOD
IO8 64Ge Volt Spikes    normal        0      --      --      --       3

支持的 SFP 使用
slot 8: Fibre Channel Target Host Adapter 8a
         (QLogic 2800 (2814) rev. 2, <ONLINE>)
         Board Name:     111-05089
         Serial Number:    042443000046
         Firmware rev:    9.14.80
         Host Port Addr:   eb0060
         FC Nodename:     XXXXXXXXXXXXXXX (X)
         FC Portname:     XXXXXXXXXXXXXXX (X)
         Connection:     PTP, Fabric
         Switch Port:     DC-MDS9164V-TOP:1/45
      SFP Vendor Name: WTD
      SFP Vendor P/N:   RTXM520-571 ==> https://hwu.netapp.com/Search/Index?keyword=RTXM520-571
      SFP Vendor Rev:   1.0
      SFP Serial No.:   XXXXXXXXX
      SFP Connector:    LC
      SFP Capabilities: 16, 32, 64 Gbit/Sec