CHW-3318：PSU 单元在更换前后显示传感器"不可用"。PSU 被确认为良好
问题描述
在尝试从 BMC 和 ONTAP 提示中检索系统传感器信息时，PSU2 设备报告"不可用"传感器。
- 在查看受影响节点的系统传感器的输出时，它显示 PSU 传感器为"not-available"：
BMC affected-node-name> system sensors show
PSU1:
PSU1_Status | 0x0 | discrete | Ready | na | na | na | na
PSU1_12V_IOUT | 32.000 | Amps | ok | 0.000 | 0.000 | 165.000 | 173.000
PSU1_12V_VOUT | 12.060 | Volts | ok | 10.980 | 11.400 | 12.900 | 13.500
PSU1_IIN | 1.800 | Amps | ok | 0.000 | 0.000 | 14.100 | 15.000
PSU1_PIN | 424.000 | Watts | ok | na | na | na | na
PSU1_POUT | 392.000 | Watts | ok | na | na | na | na
PSU1_Type | 2.000 | unspecified | ok | na | na | na | na
PSU1_VIN | 228.000 | Volts | ok | 84.000 | 90.000 | 264.000 | 276.000
PSU2:
PSU2_Status | na | discrete | na | na | na | na | na
PSU2_12V_IOUT | na | Amps | na | 0.000 | 0.000 | 165.000 | 173.000
PSU2_12V_VOUT | na | Volts | na | 10.980 | 11.400 | 12.900 | 13.500
PSU2_IIN | na | Amps | na | 0.000 | 0.000 | 14.100 | 15.000
PSU2_PIN | na | Watts | na | na | na | na | na
PSU2_POUT | na | Watts | na | na | na | na | na
PSU2_Type | na | unspecified | na | na | na | na | na
PSU2_VIN | na | Volts | na | 84.000 | 90.000 | 264.000 | 276.000
::> system node environment sensors show -node affected-node-name -state !normal
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
affected-node-name
PSU2 Present not-available
PSU2 Output OK not-available
PSU2 Input OK not-available
PSU2 In Volt not-available
- mV 84000 90000 264000 276000
PSU2 In Curr not-available
- mA 0 - 14100 15000
PSU2 12V Out Volt not-available
- mV 10980 11400 12900 13500
PSU2 12V Out Curr not-available
- mA 0 - 165000 173000
PSU2 In Pwr not-available
- W - - - -
PSU2 Out Pwr not-available
- W - - - -
PSU2 Type not-available
10 entries were displayed.
- 更换 PSU 继续显示相同的结果
- 系统健康命令显示集群状态正常
- 使用合作伙伴节点上已知正常的设备更换 PSU 表明两个 PSU 设备都正常，但 PSU 插槽中的错误仍然存在。