CHW-3310：AFF A90 SP HBT 在 10 分钟内因 sp.ipmi.lost.shutdown 丢失并停止

最后更新
另存为PDF

Views:: 5

Visibility:: Internal

Votes:: 0

Category:: ontap-9

Specialty:: HW

Last Updated:

问题描述

意外节点关闭，BMC 状态不确定。示例：

LOADER-B> bmc status
Firmware Version:   UnknownIPv4 Settings
Failed to get IPv4/IPv6 addressing enables: Unknown IPMI completion code.
Failed to get DHCP setting: Unknown IPMI completion code.
   MAC Address:   N/A - Error
   Using DHCP:    Failed to get DHCP setting: Unknown IPMI completion code.
N/A - Error
   IP Address:    Failed to get address: Unknown IPMI completion code.
N/A - Error
   Gateway:     Failed to get gateway: Unknown IPMI completion code.
N/A - Error
   Netmask:     Failed to get netmask: Unknown IPMI completion code.
N/A - Error
*** command status = Error(-1)

从 ONTAP 事件中，找到 SP HBT 消息。示例：

cluster::> event log show
... EMERGENCY monitor.shutdown.emergency: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the SP)
... EMERGENCY sp.ipmi.lost.shutdown: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
... ALERT     callhome. sp.hbt.stopped: Call home for SP HBT STOPPED
... ERROR     asup.post.drop: AutoSupport message (HA Group Notification from node_name (SP HBT STOPPED) ALERT) was not posted to NetApp. The system will drop the message.
... ERROR     asup.post.drop: AutoSupport message (HA Group Notification from node_name (SP HBT MISSED) NOTICE) was not posted to NetApp. The system will drop the message.