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如果存在Cisco 问题描述、谁会致电Cisco并创建tac案例？

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适用于

从NetApp购买的Cisco MDS和Nexus交换机

问题解答

  • 请联系 NetApp 以提供初始分流和故障隔离
  • 如果认为问题是交换机问题（如电源故障或密码重置），请直接联系 Cisco
  • 如果有疑问，请先致电 NetApp

请注意：

  • 每个建议配置或固件更改的 Cisco 技术案例都需要在 NetApp 打开案例
  • 如果后续确定指向 Cisco，NetApp 将协助客户向 Cisco 提出案例（客户 Cisco.com CCOID 和序列号）

追加信息

如何与Cisco支持部门一起创建案例

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.