跳转到主内容

HCC恢复存储固件升级失败、并显示错误

Views:
1
Visibility:
Public
Votes:
0
Category:
element-software<a>2009793744</a>
Specialty:
solidfire
Last Updated:

适用场景

NetApp Element 软件

问题描述

使用HCC升级存储固件包时、HCC停止并显示错误、并且从事件日志中显示以下内容:

1682117

2023-10-12 14:14:05

upgradeEvent

Storage cluster upgrade: Failed : At least one unresolved blocking cluster fault exists or the cluster does not have enough tolerance for node maintenance.

{ "exception": "MaintenanceModeManagerError: At least one unresolved blocking cluster fault exists or the cluster does not have enough tolerance for node maintenance.", "packageName": "solidfire-platform-config" }

1682116

2023-10-12 14:14:05

apiEvent

API Call (EnableMaintenanceMode)

{ "context": { "authMethod": "Cluster", "ip": "xx.xx.xx.xx", "user": "administrator" }, "error": { "code": 500, "message": "Cluster is not tolerant for block", "name": "xNoTolerance" }, "method": "EnableMaintenanceMode", "params": { "forceWithUnresolvedFaults": false, "nodes": [ 13 ], "requestAPIVersion": "12.5", "timeout": 10800 }, "success": false }

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.