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E-Series E28xx 或更新平台锁定,状态为"Memory Parity Error"和 7 段代码序列"OE L2 CF dx"

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适用于

  • NetApp E-Series
  • 平台:E2800、E5700、EF280、EF570、E4000、EF600 和 EF300

问题

  • 使用 ESDIAG:E-Series Notification from Storage02 (Persistent controller memory parity error) CRITICAL 打开 AutoSupport 案例
  • 系统会生成关键事件: Write-back caching forcibly disabled
  • 控制器使用 7 段 LED 显示代码 OE L2 CF dx 锁定(x:缓存 DIMM 的位置)。
    • 此代码转换为永久处理器/缓存 DIMM ECC 错误。
    • 对于没有 7 段 LED 显示屏的产品,请检查state-capture-data > cmgrshow 支持数据。

示例:

  "altCtlSystemInfo": {
    "lockdownInfo": {
      "additionalData": "Failed DIMM in slot 3",
      "ledSequence": "0EL2--CFd3",
      "lockdownCause": 13,
      "lockdownCauseString": "LOCKDOWN_CAUSE_CACHE_MULTI_ECC_ERR",
      "lockdownClearable": true

  • SANtricity System Manager 或支持捆绑包报告控制器内存奇偶校验错误: Status: Memory parity error
  • Major event logexception log 如果可用(excLogShow)表示控制器在出现故障之前遇到可更正内存 ECC 错误。

Date/Time: **/**/**, 2:54:53 PM
Sequence number: ****
Event type: 2703
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Recoverable error in processor memory detected/corrected
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf **, Bay *
Logged by: Controller in bay *

 

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