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SANtricity System Manager电子邮件测试配置失败、并显示未知错误

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适用场景

  • NetApp E 系列
  • SANtricity OS 11.90及更高版本
  • 使用SMTP或STRATTY  加密的电子邮件警报

问题描述

  • 使用加密配置邮件服务器后、通过SANtricity系统管理器中的"设置">"警报"发送测试警报电子邮件时出错:

"Error: Email test failed because: There was an unknown error with the mail server"

  • 配置邮件服务器详细信息后、在重新打开配置邮件服务器窗口时、"选择电子邮件加密类型..."不会保留 先前的选择(i、e SERVERLS)。

Selectemailencryption.png

  • 在 web-server-trace.log 下的E系列支持数据中,配置邮件服务器时返回以下错误消息:

2025-04-07 19:04:06,844 INFO [jetty-137939] trace [AlertConfigurationServiceImpl.java:227] [requestId=f7dacaa1-4d4d-4e9a-8b2f-28cf8ade1a63, deviceId=1] Updating Alert Configuration data

2025-04-07 19:04:24,883 INFO [jetty-137939] c.n.e.a.d.s.SMTPSender [SMTPSender.java:171] [requestId=9b661c35-6363-427a-8bb0-b0b7a0e6f094, deviceId=1] SMTP sender error, jakarta.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

2025-04-07 19:04:24,883 ERROR [jetty-137939] c.n.e.a.d.s.SMTPSender [SMTPSender.java:200] [requestId=9b661c35-6363-427a-8bb0-b0b7a0e6f094, deviceId=1] SMTP message send failed to: email.demo.com

 

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