E-Series 报告 IOM 更新服务最近遇到故障

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适用于

E28xx NetApp E 系列硬件平台
SAS3 驱动器架 DE212C

问题

阵列在 SANtricity 固件升级后发送以下警报：

The IOM update service recently encountered a failure. Check the IOM update logs for more information.

在 web-server-trace-log 中可以找到以下条目，下载支持包时可以找到该文件。

2020-06-06 09:57:49,754 INFO [IomUpdateManager-1-233] trace [IomUpdateManager.java:520] [requestId=0, deviceId=N/A] Tray 721945500115/0E500A098008479B900000000000000000000000: downloading IOM firmware 0240 / /iom/esm/Otter0240.esm

2020-06-06 09:57:50,044 WARN [IomUpdateManager-1-233] trace [IomUpdateManager.java:530] [requestId=0, deviceId=N/A] Tray 721945500115/0E500A098008479B900000000000000000000000: Error downloading IOM firmware 0240: The operation cannot complete because a download is already in progress. Please wait for the download to complete and, if necessary, retry the operation

无法使用 SAM 重新启动控制器。

Error The operation cannot complete because a download is already in progress. Please wait for the download to complete and, if necessary, retry the operation (API 77)