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由于证书身份验证失败、E系列驱动器固件更新失败

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适用场景

  • NetApp E 系列
  • NetApp StorageGRID设备
  • SANtricity  OS 11.80x、11.80.1x和11.90R1
  • 驱动器固件升级

问题描述

  • E系列驱动器固件升级失败、并在SANtricity系统管理器中显示Web Server 422 错误:
    Error encountered transferring <firmware-name> firmware Package to storage array <storage-name> (Web Server 422)
2010359977_DFW_error.png
  • System Manager支持部分(事件)中记录的E系列事件以及 支持包中的MAJOR-EVENT-LOG 指示固件包身份验证检查失败。
A:4/7/25, 12:45:02 PM (12:45:02) 8695 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <--
A:4/7/25, 12:45:30 PM (12:45:30) 8698 5083 A certificate failed authentication - Shelf 99, Bay A
A:4/7/25, 12:45:32 PM (12:45:32) 8699 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <--CRITICAL
 

 

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