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运行SANtricity OS 11.70.4x时、E系列控制器更换失败

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e-series-systems
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esg<a>ACS</a><a>2009年443093</a>
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适用场景

  • NetApp E 系列
  • NetApp StorageGRID设备
  • 更换控制器(HeadSwap)机箱:
    • 单工E系列(即SG57xx)更换、其中原始控制器 运行的是11.70.4x或更高版本、而 更换控制器运行的是11.70.4x之前的版本
    • 在更换双工E系列双控制器 的同时、原始控制器 运行11.70.4x、而 更换控制器运行11.70.4x之前的版本

问题描述

  • 更换用的控制器无法启动和锁定, OE L5控制器背面的7段显示屏上显示(Auto Code Syncrization Failure [自动编码同步故障])。
  • 控制器控制台输出(dom0-misc-logs-%.txt 或中的日志文件 /var/log/eos)将显示以下内容:

02/02/23-17:55:54 (tRAID): NOTE:  ACS: download manager is idle
02/02/23-17:55:54 (tRAID): NOTE:  ActiveInfo:ver='08.72.00.00' date='2021-12-08' time='19:35:23'
02/02/23-17:55:54 (tRAID): NOTE:  ACS: Acs Needed on Alt: No, StateCode: 5, ReasonCode = 15
02/02/23-17:55:54 (tRAID): WARN:  ACS findImages - 4 extents found for Dom0 Image
02/02/23-17:55:54 (tRAID): WARN:  void acs::Image::determineDiskBlockSize(acs::Image::ExtentList&): Could not find a drive to set the block size
02/02/23-17:55:54 (tRAID): WARN:  UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet!
02/02/23-17:55:54 (tRAID): NOTE:  ACS findImages Dom0 error reading header
02/02/23-17:55:54 (tRAID): WARN:  UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet!
02/02/23-17:55:54 (tRAID): NOTE:  ACS findImages Dom0 error reading header
02/02/23-17:55:54 (tRAID): WARN:  UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet!
02/02/23-17:55:54 (tRAID): NOTE:  ACS findImages Dom0 error reading header
02/02/23-17:55:54 (tRAID): WARN:  UINT32 acs::Image::getDiskBlockSize() const: DISK_BLOCK_SIZE has not been set yet!
02/02/23-17:55:54 (tRAID): NOTE:  ACS findImages Dom0 error reading header

02/02/23-17:55:54 (tRAID): WARN:  ACS no valid Dom0Image found
02/02/23-17:55:54 (tRAID): NOTE:  ACS Dom0 getCompleteImages - 0  images to evaluate
02/02/23-17:55:54 (tRAID): NOTE:  ACS no Dom0 images found - aborting request
02/02/23-17:55:54 (tRAID): NOTE:  ACS from drive image complete - status: -1
02/02/23-17:55:54 (tRAID): ERROR: ******************************************************
02/02/23-17:55:54 (tRAID): ERROR: * ACS Failed. Code sync was required, but it failed. *
02/02/23-17:55:54 (tRAID): ERROR: * Start of Day will be suspended on this controller  *

 

 

 

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